This Privacy Policy explains how Faceup Interactive Co., Limited (“Vi.Live”, “we”, “us” or “our”) handles personal information in connection with the Vi.Live application and related services (the “Services”). It covers live streaming, public live chat, profiles, following streamers, virtual gifts, private messaging and message translation.

Faceup Interactive Co., Limited is responsible for the personal information described in this policy. For privacy questions or requests, contact faceupinteractive@gmail.com.

You choose what to include in your profile and content. Information necessary to create an account or deliver a requested feature is required for that purpose; declining to provide it may prevent us from providing that account or feature.

We process information about your activity, including streams viewed, streamers followed, interactions in live rooms, gifts and use of messaging features. Technical information associated with access to the Services can include IP address, device and operating system details, application version, language, connection information, timestamps, service logs and error reports. An IP address can indicate an approximate location.

Features that use a camera, microphone or selected photos and videos need access to the relevant device resources. You can manage permissions through your device settings. Refusing or withdrawing permission can affect the related feature. Please avoid sharing sensitive information about yourself or others unless necessary and lawful.

If you choose a third-party sign-in method offered in the Services, we receive the information that provider makes available for the sign-in you authorize. The provider’s own privacy policy also applies to its handling of your information.

We use personal information for the following purposes:

Where data protection law requires a legal basis, we rely on the basis appropriate to the particular activity: performance of our agreement with you for necessary service delivery; compliance with legal obligations; our legitimate interests in service reliability, proportionate improvement and abuse prevention, where those interests are not overridden by your rights; or consent where required. You may withdraw consent without affecting the lawfulness of processing before withdrawal. We will obtain additional consent or provide further notice where required for a new purpose.

Your profile information, public streams, public chat and interactions displayed in live rooms can be seen by their audience. Other users may copy, record or redistribute public content. Consider what you share before broadcasting or posting.

Private messages are intended for their recipients rather than a public audience. Recipients may nevertheless copy or share them. We process messages to deliver the messaging service and, when used, translation, and may review relevant communications when necessary to investigate reports, address abuse or comply with law. Do not assume that private messages are inaccessible to the service operator.

We disclose profile information, public content and visible interactions to the relevant audience, and private communications to the recipients you select. Translation requires processing the relevant message text as described above.

We may disclose information to providers performing functions needed to operate the Services, such as hosting and storage, delivery of streams and messages, message translation, payment processing, technical support, diagnostics and safety support. Access must be limited to what is needed for the relevant function, subject to applicable contractual and legal requirements. Some providers, such as payment platforms, may also act independently under their own notices.

We may disclose information when required by law or valid legal process, or when reasonably necessary and legally permitted to investigate fraud or abuse, protect people or property, secure the Services or establish, exercise or defend legal claims.

If the business or assets connected with Vi.Live are involved in a merger, acquisition, reorganization or transfer, relevant information may be disclosed to advisers and the parties involved, subject to applicable safeguards and notice requirements. We may also disclose information when you direct us to do so or give consent where required.

The location of processing depends on the systems and providers used to deliver the Services. If personal information is transferred internationally, we will comply with applicable transfer requirements and use a lawful transfer mechanism and appropriate safeguards where required. Different countries may provide different levels of legal protection. Contact faceupinteractive@gmail.com for information about transfers affecting your information and any applicable safeguards.

We retain information for as long as reasonably necessary for the purposes described in this policy. Relevant factors include whether your account is active, the type and sensitivity of information, the need to provide the Services, resolve complaints or disputes, prevent fraud and meet legal recordkeeping obligations.

When information is no longer needed, we will delete it or anonymize it. Deletion from backups may occur through the backup replacement cycle; information retained in backups remains protected and is not restored for ordinary use except where needed for recovery or legal compliance. Information subject to a lawful retention obligation or legal hold may be kept for the required period.

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse and disclosure. No system or transmission method can be guaranteed completely secure. Keep your sign-in credentials confidential and contact us promptly if you suspect unauthorized access to your account.

You can manage the information and controls made available in your profile and account settings. Device settings let you manage permissions and notifications. You can stop using a feature if you do not want the processing needed to provide it.

Depending on your location and the law that applies, you may have rights to:

To exercise a right, email faceupinteractive@gmail.com with enough information to identify your account and explain your request. We may request information reasonably necessary to verify your identity or an authorized representative’s authority. Please do not send identity documents unless we request them through an appropriate process. We will respond within the period required by applicable law and explain any lawful limitation or refusal. We will not unlawfully discriminate against you for exercising your rights.

You can request deletion of your account by emailing faceupinteractive@gmail.com. We will verify the request, explain any information that must be retained and process deletion in accordance with applicable law. Deletion does not necessarily remove copies of information already shared with other users or lawfully retained by third parties.

The Services are intended for people aged 18 or older, or the higher minimum age required by applicable law. We do not knowingly collect personal information from users below that minimum age. If you believe a person below the minimum age has provided personal information, contact faceupinteractive@gmail.com. We will investigate and take appropriate steps, including restricting the account and deleting information where required, subject to lawful safety or recordkeeping needs.

Links, app stores, payment platforms and other third-party services have their own terms and privacy practices. This policy describes our handling of information and does not replace their notices. Review the relevant notice before providing information directly to another service.

We may update this policy to reflect changes to the Services, our practices or applicable law. We will update the date above and provide appropriate notice of material changes before they take effect where required. We will obtain consent when required; continued use does not replace consent that the law requires us to obtain.

Faceup Interactive Co., Limited

Email: faceupinteractive@gmail.com

Please identify Vi.Live and the nature of your question or request in your message.